All information received is held in the strictest of confidence, and our web site is secure. We are here to help you. If you have questions you can call us or email at firstname.lastname@example.org.Payments
Personal/business checks are accepted as well as MasterCard, VISA, Discover/Novus, and American Express. However, we do not accept credit cards for orders outside the US and Canada. If you are ordering from another country all orders over $100.00 will require a bank wire transfer for which there is a $30.00 fee. Please e-mail Kingsley North at email@example.com for details.
Kingsley North is not responsible for international trade fees including but not limited to: Duty, Tax, Conversion, Brokerage, and Disbursement. No contracts regarding trade fees expressed or implied shall be honored. The customer assumes all responsibility for these extra international trade fees.
Orders received before 12:00 noon central time are generally shipped out the same day. Express orders received after noon and before 2:30pm must be phoned in for same day service. We ship via UPS and Fedex for Home Delivery (Standard Ground Service), Next Day, Second Day or Three Day, Commercial, and USPS Priority Mail. Ask for additional shipping methods. To prevent fraud, we will review all orders and require a signature for shipments at our discretion.
We have a $20.00 minimum order (not including shipping and handling charges). Orders less than $20.00 are charged a $2.00 Small Order Fee.
At times an item may be out of stock and have to be back ordered for you, any items back ordered are not charged until time of shipment. All back ordered items will be indicated on your order, items under $5.00 will not be back ordered. Shipping cost will be added to all back orders.
If you receive an order that is damaged in transit please refuse it if you are there when it arrives. If you are not there when it's delivered, please notify us immediately so we can file a claim. Please save all merchandise, cartons, and packaging material until the claim is resolved. Occasionally we need to send pictures or the carrier will come to evaluate the package.
If you have any questions about an item, want to check stock, prices, etc. you can email firstname.lastname@example.org, or call toll free 1-800-338-9280, or write to us at P.O. Box 216, Norway, MI 49870, and we will do our best in helping you out. We have a very knowledgeable staff.
All prices are as current as possible, however all prices are subject to change without notice. If a substantial price increase occurs, we will notify you before shipment. You may also request quotations before shipment by sending a list of items you wish to order. Quantity discounts are also available, please call for more information. If you have a resale tax number and are in the business to resale, we do offer further discounts to qualified dealers. Call for more information. Kingsley North, Inc. is not responsible for typographical errors or omissions.
Office hours are 8:00 am to 5:00pm (Central Standard Time). Monday through Friday and 9:00 am to 12:00 noon on Saturday. We are closed on most National Holidays. If you plan to be in our area stop by, you are welcome to browse in our display room. We are always happy to meet our customers.